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Company Profile

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Company Profile

EncountersNepal.com P. Ltd, established in 2004, is a leading Trademark for Eco-treks, Expedition, and all sorts of Adventure Tourism in Nepal. EncountersNepal specializes in organizing environmental-friendly cultural tours, inspiring treks, peak climbing, and mountaineering expeditions in Nepal, Tibet, Bhutan alongside various Tourism related services in the Himalayan regions.

EncountersNepal, an innovative trekking company based in Thamel 26, House no 505, Kathmandu, Nepal is committed to addressing post-disaster and post covid business challenges and applying as well as promoting sustainable tourism practices. Being proficient in organizing treks to renowned destinations such as Everest Base Camp Trek and outstanding routes like Annapurna 7 Pass Trek, the company emphasizes on environmental stewardship, exquisite meals, extensive first-aid service, and overall client satisfaction.

Company`s vision: EncountersNepal strives to be a distinguished, ethical tourism ambassador, contributing to international eco-tourism and environmental sustainability over the coming decades. The company envisions a future where Nepal`s economy thrives in ecotourism while restoring its natural beauty, uplifting local communities, and ultimately preserving the global environment.

Company`s mission: EncountersNepal`s mission is to uplift businesses in Nepal and overseas struck after global pandemic covid or natural disasters, by providing marketing and promotional strategies. The company`s core value emphasizes on timely delivery of high-quality services, tailored to suit our client`s needs. We strive to bridge business and ecotourism, contributing to environment sustainability leading to greater good.

Short Term and Long Term Goals:

Short term goals: To enrich our company`s performance and vision alignment, we are dedicated to improve communication by fostering timely meetings, internal memos, and training sessions to ensure all employees and stakeholders fully grasp our vision. Furthermore, we are developing specific, performance-oriented, and time-bound goals, accompanied by Key Performance Indicators (KPIs) for effective progress tracking. Alongside, our company is working on establishing department-specific objectives, targeted to marketing, sales, and human resources, to harmonize the efforts with our overarching vision.
Long-term goal: Our long term goal focuses on becoming a pre-eminent ethical tourism ambassador, promote and diversify environmental sustainability and eco-tourism in Nepal, bestow global eco-tourism growth, support pandemic and disaster-prone businesses, and achieve sustainability not only in operations but also in environmental practices for a positive global impact.

Core products/services: EncountersNepal renders diversified services such as organizing treks to various regions of Nepal including world-class Everest Base Camp Trek, Heli Tours, Upper Mustang Tour, peak climbing, and mountain expeditions and more, allowing customers to experience Nepal`s untarnished beauty, culture, and hospitality. We prioritize eco-friendly adventures reflecting our responsibility towards environmental sustainability.

Competitive Advantage: EncountersNepal underpins its commitment to timely delivery, customer satisfaction, environmental responsibility, and top-notch services. Flexible pricing and attractive discount offers adds to its appeal, making it a top preference for hassle-free, responsible, and memorable adventure in Nepal.

New Products/Services: EncountersNepal frequently introduces new offers such as Annapurna 7 Pass Trek and Tamang Heritage Trek, as well as newly opened trails, peaks, and mountain climbing services introduced by Nepal Government, demonstrating its commitment towards expanding services and perfectly aligning with client preferences and sustainability values.

Human Resource Management:
>Talent Recruitment and Retention: EncountersNepal confides in informal recruitment procedures, primarily based on field treks, client feedbacks, and referrals. To enhance recruitment and retention, we practice formalizing our process, placing online job postings, and implementing diversity and inclusion principles to attract a wider range of candidates. We believe in cultivating a safe and positive workplace culture emphasizing environmental responsibility and qualitative service to enhance employee retention.
> Employee Training and Development: To uplift employee`s aptitude and performance, EncountersNepal initiates timely formal training programs, mentorship opportunities, and continuous learning environment, related to best practices in trekking and tourism industries. This helps employees strengthen their expertise and render high-quality services to our valuable customers.
> Succession Planning: Succession planning at EncountersNepal encompasses identifying core responsibilities, assessing prospective successors, documenting work assignments, designing specific succession plans, considering external recruitment if necessary, encouraging cross-training, and formulating continuity strategies for emergencies.

>Legal Aspects:
 Licensing and permits: EncountersNepal possesses all the necessary licenses and permits required for conducting its operations. The company operates under the tourism industry division, and it annually updates the company details with the local wards, maintaining compliance with local regulations.
For recommendations, our company, Maintains a clear record of licenses and permits, including types and validity periods. Sets up a renewal calendar to avoid missing expiration dates, and stays updated on regulatory changes Has designed a compliance officer to conduct regular compliance audits ensuring adherence to local regulations in the tourism industry.
> Legal Issues or Disputes: EncountersNepal is not involved in any past or ongoing legal issues or disputes.
For recommendations,Our company maintains proactive legal compliance and awareness, keeps legal documents well-organized, establishes clear conflict resolution protocols, and considers insurance coverage for future legal contingencies, despite absence of currency legal issues.
> Legal Risk Management Strategy: EncountersNepal shows a strong legal compliance awareness and has appointed a dedicated lawyer Ganesh Sigdel, responsible for handling all legal activities of the company. However, there`s always room for improvement in fostering a company`s legal risk management. Firstly, engaging legal professionals for perusal of contracts before signing, crucial for aligning agreement with legal requirements and safeguarding company interests. Secondly, implementing proactive contract management, essential for efficiently tracking and handling renewals, obligations, and disputes, mitigating potential legal risks. Thirdly, consulting intellectual property experts to create a comprehensive strategy to protect patents, trademarks, and copyrights, beyond tools like copyscape.com. Finally, in case of intellectual property infringement, seeking legal assistance and applying necessary legal actions can efficiently protect the company`s intellectual property. EncountersNepal believes formulating these measures strengthen the company`s legal risk management approach.