Most of our customers describe the difficulty they faced choosing a tourism agency in Nepal.  We realize that the products we offer appear almost identical to the choice provided by dozens of other agencies out there.  One thing is clear though; our service cannot be matched.  We're bound to tell you we're good, but you're more likely to believe the dozens of delighted customers who have written to us.  We've listed below some comments we've received recently to give you a bit of an insight into what you can expect from us. 

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I thought I'd done sufficient homework before I left the UK.  Thought the choice of trekking agency would be easy but when I arrived in Kathmandu, there were hundreds of agencies to choose from, all offering pretty much the same. Then I found Kris at Encounters Nepal.com. At last all the boxes ticked.  All I wanted was a responsible agency that wasn't going to rip me off and would act on its claim of being an eco-tourism service provider!  Encounters Nepal.com exceeded my expectations.  I knew what I was getting, there were no hidden extras, my guide was informative and resourceful, he was insured and so was my porter!  I was supplied with drinking water, which not only saved me a bundle of cash; I was delighted that I wasn't adding to Nepal's own Bottle Mountain!  Most importantly, they were professional and I could trust them.
Trust me, book with them.  I've booked for next year already.

Sandra Thompson, London, UK.

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Mr. R Nepal                                                                                 TF Banks
GPO Box: 21952                                                                         74 Justin Drive
Kathmandu                                                                                  Sorrento 6020
Nepal                                                                                          Western Australia

30th May 2004

Namaste Rishi,

I write to thank you for the outstanding service you provided during visit to Nepal. When you provided a guide service for myself and friend.

Your care and attention at all times during the fifteen day trek to the Everest Region was outstanding. You made the trek most enjoyable with your commentary on the country, the flora and fauna which was unique to the region and the people, their customs and history. You may not have been aware but other trekkers noticed the standard of service and openly commented to us. Some we were told were not as fortunate as us and were not impressed with the standard of service they had received from their guide.

Your pride in your Nepal, your work and the company you represented was obvious to us in everything you did and further reinforced when we noticed you pick up and put in your pocket small food wrappers along the trail which had been dropped by careless trekkers.

Thank you once again for your most professional service, we wish you well for the future.

Yours faithfully

Terry Banks

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